Send the Right Details to the Right Inbox
Contact BottleneckLab to report a calculator problem, request a factual correction, ask a privacy question, share useful feedback, or discuss an editorial or commercial enquiry. This page uses direct email instead of a website form.
Detailed messages are easier to investigate. Include the affected URL, exact issue, and relevant calculator selections or supporting evidence whenever possible.
Two Inboxes, Clear Responsibilities
Use the support address for website, calculator, correction, and privacy matters. Use the official Gmail address for general, editorial, media, collaboration, and commercial enquiries.
Technical, Editorial, and Privacy Support
[email protected]- calculator bugs or unexpected behavior;
- incorrect component records or missing models;
- factual corrections and broken links;
- privacy questions or data requests;
- accessibility and website problems;
- questions about an existing BottleneckLab result.
General, Editorial, and Business Enquiries
[email protected]- general questions and feedback;
- media or interview requests;
- editorial suggestions;
- collaboration proposals;
- affiliate, advertising, or commercial enquiries;
- YouTube or BottleneckLab brand enquiries.
Messages are reviewed as capacity allows. A detailed and relevant message is more useful than repeated follow-ups. Check your spam or junk folder for replies.
Choose a Ready-to-Use Email Subject
These buttons open your email application with the correct address and subject line. No information is submitted through BottleneckLab merely by clicking a button.
How to Report a Problem That Can Be Reproduced
A message that says only “the calculator is wrong” usually does not provide enough information to identify the cause. Include the complete scenario and the behavior you saw.
Page URL: Device and browser: CPU selected: GPU selected: Resolution: Target frame rate: Workload profile: Advanced Context used: Result shown: What you expected: Steps to reproduce: Screenshot or screen recording: Cache or incognito test completed:
Request a Factual Correction
Hardware specifications, software behavior, prices, availability, and external evidence change. Specific correction reports help BottleneckLab locate and review the affected claim.
Identify the exact statement
Include the page URL and quote the sentence, table row, product record, or result.
Provide suitable evidence
Link to an official specification, current documentation, disclosed test, or reproducible behavior.
Explain the requested correction
State what appears wrong and what replacement or clarification you believe is accurate.
Allow time for review
A report may require checking the calculator logic, source history, archived wording, or related pages.
What Happens When You Email BottleneckLab
The information in your email may be used to respond, investigate a reported issue, correct content, process a privacy request, manage spam or abuse, or evaluate a relevant editorial or commercial proposal.
Email delivery, hosting, security, spam filtering, and related technical services may process the message under their own terms and privacy policies. No internet transmission can be guaranteed completely secure.
Before You Send a Message
Does BottleneckLab provide phone or live-chat support?
No. Current support is provided by email through the two addresses shown on this page.
Is a reply guaranteed?
No. Response times vary, and a reply cannot be guaranteed. Relevant, detailed, good-faith messages are easier to review than vague or repeated messages.
Can BottleneckLab diagnose my computer by email?
BottleneckLab can provide general educational guidance and investigate issues with its own calculator or content. It cannot remotely inspect, repair, or certify a computer.
Can I request a new CPU or GPU model?
Yes. Email the support address with the exact desktop model name, manufacturer page, important variant details, and why the current database entry is missing or incorrect.
Where should I send a partnership or sponsorship proposal?
Send commercial, partnership, media, creator, or sponsorship enquiries to [email protected]. A proposal does not guarantee acceptance or coverage.
Should I send a follow-up email?
Check your spam folder first. Send one concise follow-up only when you have useful new information or the original message may not have been delivered.
The Answer May Already Be Available
Use Support for Problems and the Official Inbox for General Enquiries
Use a clear subject line, include only relevant information, and avoid sending passwords, payment details, or other sensitive personal data.